CRUMBLY

Terms of Service

Last Updated: September 2026

Welcome to Crumbly.

These Terms & Conditions govern your use of crumblyblr.shop and your purchase of Crumbly products through our website.

By accessing our website or placing an order, you agree to these Terms & Conditions.

1. About Crumbly

Crumbly is a food/snacking brand offering cookies and related products through its online store.

We aim to provide accurate information about our products, including descriptions, prices, flavours, quantities and availability.

2. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colours, quantities and other information displayed on our website are accurate.

However, minor variations may occur between website images and the physical product due to photography, screen settings, packaging variations or production batches.

Food products may also vary slightly in appearance while maintaining the intended product specifications.

3. Product Availability

All products are subject to availability.

If a product becomes unavailable after an order is placed due to an unexpected stock or operational issue, we will contact you regarding the available options.

4. Prices

All prices displayed on the website are in Indian Rupees (₹).

Prices may be changed from time to time.

Any applicable shipping charges, taxes or other charges will be displayed before the order is completed, wherever applicable.

5. Orders

When you place an order, you agree to provide accurate and complete information, including:

Please carefully check your information before completing your purchase.

Crumbly is not responsible for delivery issues caused by incorrect or incomplete information provided by the customer.

6. Payment

Orders must be paid for through the payment options available on our website.

We may offer payment methods including:

An order is considered confirmed after successful payment or confirmation through the applicable payment method.

7. Cancellation

Because Crumbly products are food products prepared and packed for individual orders, orders cannot be cancelled after payment has been successfully completed.

Please carefully review your:

before completing payment.

This cancellation policy is subject to applicable consumer protection laws and does not affect any rights that cannot legally be excluded.

8. Delivery

Our standard delivery timeline is generally 7–8 days from order confirmation, depending on the delivery location and courier availability.

Delivery timelines are estimates and may occasionally be affected by circumstances outside our control.

For more information, please refer to our Shipping Policy.

9. Returns & Refunds

Due to the nature of our products as food items, we generally do not accept returns of products that have been delivered correctly.

If you receive a product that is:

please contact us promptly with your order details and supporting photographs/videos.

We will review the issue and determine the appropriate resolution in accordance with our Refund Policy and applicable law.

10. Website Use

You agree not to misuse our website, attempt unauthorized access, interfere with its operation, or use it for fraudulent or unlawful purposes.

11. Intellectual Property

The Crumbly name, logo, branding, product photography, graphics, text, designs and other original website content belong to Crumbly or are used with appropriate permission.

You may not reproduce, copy, modify or commercially use our intellectual property without prior written permission.

12. Changes

We may update these Terms & Conditions from time to time. Updated terms will be published on this page.

13. Contact

For questions regarding these Terms:

Crumbly
Email: crumblyblr@gmail.com
Phone/WhatsApp: +91 7992096667 / +91 7008246057


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