Privacy Policy

Last Updated: September 2026

At Crumbly, we respect your privacy and want you to feel comfortable shopping with us. This Privacy Policy explains what information we collect, why we collect it, how we use it, and how we protect it when you visit or purchase from our website.

By using crumblyblr.shop, placing an order, or interacting with our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you place an order or interact with our website, we may collect information such as:

• Full name
• Mobile/telephone number
• Email address
• Billing and delivery address
• Order details and purchase history
• Payment-related information required to process your transaction
• Information you provide when contacting customer support
• Information you voluntarily provide through forms, reviews or feedback

We may also automatically receive certain technical information when you browse our website, such as your device type, browser, IP address, pages visited and general website usage information.

2. How We Use Your Information

We use the information collected to:

• Process and fulfil your orders
• Arrange delivery of your products
• Send order confirmations and shipping updates
• Provide customer support
• Respond to questions, complaints or requests
• Process payments through our payment partners
• Improve our website, products and customer experience
• Prevent fraudulent or unauthorized transactions
• Communicate important information about your orders
• Send promotional communications where permitted and where you have provided appropriate consent

We only collect and use information for legitimate business and service purposes.

3. Payment Information

Payments may be processed through third-party payment providers. Crumbly does not intend to store your complete card, UPI or banking credentials on its own systems unless specifically required and lawfully permitted.

Payment providers may process your information according to their own privacy policies and security practices.

4. Cookies and Similar Technologies

Our website may use cookies or similar technologies to remember preferences, understand website usage, improve functionality and help us provide a better shopping experience.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Sharing of Information

We may share necessary information with trusted service providers who help us operate our business, including:

• Payment gateways
• Shipping and logistics partners
• Website and technology providers
• Customer support providers
• Analytics or marketing service providers where applicable

We only share information that is reasonably necessary for the relevant service.

We do not sell your personal information to third parties.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss or disclosure.

However, no internet-based transmission or storage system can be guaranteed to be completely secure.

7. Your Choices

You may contact us if you want to:

• Ask what personal information we hold about you
• Request correction of inaccurate information
• Ask questions about how your information is used
• Opt out of certain promotional communications

Some information may need to be retained where required for legal, accounting, fraud-prevention or transaction-related purposes.

8. Third-Party Links

Our website may contain links to third-party websites, including payment, delivery or social-media platforms. Crumbly is not responsible for the privacy practices of those websites.

We recommend reviewing their respective privacy policies.

9. Children’s Privacy

Our website is intended for general consumers and is not specifically directed at children. We do not knowingly collect personal information from children in violation of applicable law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

For privacy-related questions, contact:

Crumbly
Email: crumblyblr@gmail.com
WhatsApp/Phone: +91 7992096667 / +91 7008246057
Instagram: @crumbly.blr
Website: crumblyblr.shop